Contents
1. Company Information
ATMOSPHERE+ LTD
London, E1 5HS,
United Kingdom
2. Introduction
Welcome to Mars Station. These Terms and Conditions govern your use of our website and services. By accessing our website or submitting a service request, you agree to comply with and be bound by these Terms.
3. Our Services
Mars Station provides comprehensive digital services including:
All services are subject to availability and acceptance.
4. Service Requests
Submitting a request through our website does not create a binding contract. A contract will only be formed after:
- 1Project requirements have been reviewed
- 2Pricing has been agreed
- 3Payment terms have been accepted
- 4Written confirmation has been issued by {toCamelCase(compnayName)}
5. Quotations
All quotations provided by Mars Station:
6. Client Responsibilities
Clients agree to:
7. Payments
Payment terms will be agreed before project commencement. Unless otherwise specified:
8. Refunds
Refund Policy
Due to the nature of digital services, refunds are considered on a case-by-case basis.
Refunds will generally NOT be provided for:
- â Completed work
- â Approved designs
- â Delivered digital products
- â Work already performed
Where a refund is approved, any completed work may remain the property of Mars Station.
9. Intellectual Property
Ownership Transfer
Upon full payment, ownership of final approved deliverables will transfer to the client unless otherwise agreed in writing.
Mars Station retains ownership of:
10. Portfolio Rights
Unless otherwise agreed in writing, Mars Station reserves the right to display completed projects within:
Clients may request confidentiality before project commencement.
11. Third-Party Services
Projects may involve third-party services including:
12. Domain Names & Hosting
- Ownership remains with the client where applicable
- Renewal fees remain the client's responsibility unless otherwise agreed
- Failure to renew services may result in suspension or loss of service
13. Maintenance & Support
Support and maintenance services are only provided where included within an active support agreement.
Response times may vary depending on:
- Issue severity
- Service level agreement (SLA)
- Business hours (Mon-Fri, 9AM-6PM GMT)
14. Limitation of Liability
Limitation of Liability
To the maximum extent permitted by law, Mars Station shall not be liable for:
15. Website Availability
We aim to keep our website available at all times but do not guarantee uninterrupted access. We may:
16. Prohibited Use
Users must not:
We reserve the right to restrict access where misuse is suspected.
17. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how personal data is collected and processed.
View Privacy Policy â18. Complaints
If you have a complaint regarding our services, please contact:
We aim to respond to complaints within 3 working days.
19. Changes to These Terms
Mars Station may update these Terms and Conditions from time to time.
20. Governing Law
Governing Law: England and Wales
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Contact Information
Mars Station
Part of ATMOSPHERE+ LTD
London, E1 5HS
United Kingdom
